Privacy policy

This Privacy Policy describes how your personal information is collected, used, and disclosed when you visit or make a purchase from https://atelierdegage.com/ (the “Site”).

1. Contacts

For further questions about our Privacy Policy, to learn more about our privacy practices, or to submit a complaint, please contact us by email at info@atelierdegage.com

2. Collection of Personal Data

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as "Personal Information." See the list below for more details on what Personal Information we collect and why. I - Device Information Purpose of Collection : To load the Site correctly for you and to perform analytics on Site usage to optimize it. Source of Collection : Collected automatically when you access our Site via cookies, log files, web beacons, tags, or pixels. Disclosure for a Business Purpose : Shared with our processor, Shopify. Personal Information Collected : Web browser version, IP address, time zone, cookie information, the sites or products you viewed, your search terms, and how you interact with the Site. II - Order InformationPurpose of Collection : To provide you with products or services to fulfill our contract with you, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen orders for possible risk or fraud, and, if in line with the preferences you have shared with us, send you information or advertising relating to our products or services. Source of Collection : Collected from you. Disclosure for a Business Purpose : Shared with our processor Shopify. Personal Information Collected : Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. III - Customer Support InformationPurpose of Collection : To provide customer support. Source of Collection : Collected from you. Minors The Site is not intended for persons under the age of [13]. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request its deletion.

3. Sharing of Personal Data

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example: We use Shopify to operate our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy . We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or otherwise protect our rights.

4. Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:

We use Google Analytics to understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/it/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .

We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through cookies or other similar technologies (to which you may consent, depending on your location).

We use Shopify Audiences to help us show ads on other websites with our advertising partners to customers who have made purchases with other Shopify merchants and who may be interested in our products. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, which may allow other Shopify merchants to make offers that may be of interest to you.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

You can opt out of targeted advertising by:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads
• GOOGLE - https://www.google.com/settings/ads/anonymous
• BING - https://advertise.bingads.microsoft.com/it-it/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info .

5. Use of Personal Data

We use your Personal Data to provide our services, which include: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated on new products, services, and offers. Legal Basis: In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your Personal Data based on the following legal bases:

• Your consent;
• The performance of the contract between you and the Site;
• Compliance with legal obligations;
• The protection of your vital interests;
• The performance of a task in the public interest;
• Our legitimate interests, which do not override your fundamental rights and freedoms.

Retention: When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to delete it. For more information about your right to erasure, see the "Your Rights" section below. Automated Decisions : If you are a resident of the EEA, you have the right to object to processing based solely on automated decisions (including profiling) if such decisions have a legal or similar effect on you. We do not make fully automated decisions using customer data that have a legal or similar effect. Our processor, Shopify, uses limited automated decision-making to prevent fraud, which does not have a legal or similar effect on you. Services that include elements of automated decision-making include:

• Temporary list of IP addresses associated with repeated failed transaction attempts. This list remains active for a few hours.
• A temporary list of credit cards associated with blacklisted IP addresses. This list remains active for a few days.

6. Your Rights

GDPR: If you are a resident of the European Economic Area (EEA), you have the right to access the Personal Information we maintain about you, to transfer it to a new service, and to request its correction, updating, or deletion. If you would like to exercise these rights, please contact us using the contact information above. Your Personal Information will initially be processed in Ireland and subsequently transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, please see Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR .

7. Cookies

Cookies are small amounts of information that are downloaded to your computer or device when you visit our Site. We use different types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This way, you don't have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information about how people use the website, such as whether it's their first time visiting or whether they're repeat visitors. We use the following cookies to optimize your experience on our Site and to provide our services. Updated list of Shopify cookies on the Shopify website: https://www.shopify.com/legal/cookies Cookies necessary for the operation of the store

Reporting and Analytics We use reporting and analytics cookies to understand how customers use our site and to improve their browsing experience. These cookies help us collect data on site performance, such as the number of visitors, most viewed pages, and time spent on the site. This information allows us to optimize the site and the services we offer.

The duration of a cookie on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device. You can control and manage cookies in several ways. Please note that removing or blocking cookies may negatively impact your user experience, and some parts of our site may no longer be fully accessible. Most browsers automatically accept cookies, but you can choose whether or not to accept them through your browser's controls, usually found in the "Tools" or "Preferences" menu. For more information on how to change your browser settings or how to block, manage, or filter cookies, consult your browser's help file or websites such as: www.allaboutcookies.org . Additionally, please note that blocking cookies may not completely prevent the sharing of information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these third parties, follow the instructions in the "Behavioral Advertising" section above. Do Not Track . Please note that because there is no uniform industry practice on how to respond to "Do Not Track" signals, we do not alter our data collection and use practices when we detect such a signal from your browser.

8. Changes

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. Complaints

As stated above, if you wish to file a complaint, please contact us by email or post using the details provided in the "Contact Us" section above. If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the competent data protection authority.